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    When things go wrong

    Sometimes things go wrong and we want to put this right.

    How to make a complaint?

    We are sorry that you feel you have reason to complain and we want to put this right. Your complaint will help us to continually improve.

    You can make a complaint by one of the following methods of contact:

    By Phone: 0800 088 238

    Write to: 

    RS Components Ltd

    8F.-2, No.1, Zhongzheng Rd., Tucheng Dist., New Taipei City 23670, Taiwan

    We will acknowledge your complaint within 1 working day and provide you with a named investigating officer with the aim of resolving your complaint within 5 working days.

    Click here to be taken to our complaints policy.

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