When things go wrong

Sometimes things go wrong and we want to put this right.

How to make a complaint?

We are sorry that you feel you have reason to complain and we want to put this right. Your complaint will help us to continually improve.

You can make a complaint by one of the following methods of contact:

By Phone: 0800 088 238

Write to: 

RS Components Ltd

8F.-2, No.1, Zhongzheng Rd., Tucheng Dist., New Taipei City 23670, Taiwan

We will acknowledge your complaint within 1 working day and provide you with a named investigating officer with the aim of resolving your complaint within 5 working days.

Click here to be taken to our complaints policy.

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